Mission, Vision, and Values


To advance the mental health of infants, children and adolescents through family-centred clinical services, education, research, and advocacy.

CASA delivers innovative mental health services for infants, children, adolescents and their families and is an effective advocate for children's mental health.

Core Values
Strong values are fundamental to CASA's operations, whether it be as a service provider delivering mental health care and support to children and their families, or as an employer ensuring that employees and volunteers are supported to do their best work. The following are at the core of decisions about what we do and how we do it.


  • Building strong family foundations

  • Focusing on working with family units

  • Supporting healthy relationships and a sense of belonging through a family-centred approach

  • Defining 'family' as broad and inclusive, thereby recognizing personal and cultural diversity


  • Empowering children, their parents, and employees

  • Treating people with dignity, fairness, and compassion

  • Being sensitive to personal, social, economic and cultural diversity

  • Being inclusive, soliciting and recognizing contributions

  • Promoting a work culture of caring by:

         -   supporting quality of life and employee wellness
         -   providing opportunities for personal and professional growth and development
         -   maintaining a safe workplace


  • Doing what we say we are going to do

  • Taking responsibility for our own decisions and actions

  • Maintaining open, honest communication with staff, patients and all stakeholders

  • Being responsive to our funders, employees and other stakeholders

  • Evaluating and improving quality, safety, and effectiveness

  • Delivering evidence-informed services


  • Collaborating with families, health care providers, educators, and researchers in the provision of CASA services

  • Considering the ideas and concerns of families, clinicians, and colleagues in the decision making process

  • Seeking input and learning from one another

  • Collaborating across programs:  one CASA many sites


  • Encouraging innovation, creativity and proactive planning in the delivery of our services

  • Being open to new ideas and approaches

Principles of Care

Children & Families First

CASA listens to the stories of children and families to know how to help them best.

Best Clinical Practice

CASA uses treatments that work to support children and families.

Partnerships & Collaboration

CASA works with the community to best help children and families.


For our families, and for our Staff – CASA helps keep families and staff safe so everyone feels supported.


Value Diversity and Inclusivity 
CASA values and respects the lived experiences of our children, families and staff.

Cross-Cultural Understanding with a Strong Focus on Indigenous Ways 

CASA values, and is committed to promoting diversity and inclusion, but acknowledge we have work to do. CASA has identified Cross-Cultural Understanding with a Strong Focus on Indigenous Ways as an operational priority for the 2020-2021 year. This work will include an openness to discuss and identify areas of need, and it will inform and enhance our cultural competency at CASA.