Mission, Vision, and Values
To advance the mental health of infants, children and adolescents through family-centred clinical services, education, research, and advocacy.
CASA delivers innovative mental health services for infants, children, adolescents and their families and is an effective advocate for children's mental health.
Strong values are fundamental to CASA's operations, whether it be as a service provider delivering mental health care and support to children and their families, or as an employer ensuring that employees and volunteers are supported to do their best work. The following are at the core of decisions about what we do and how we do it.
Building strong family foundations
Focusing on working with family units
Supporting healthy relationships and a sense of belonging through a family-centred approach
Defining 'family' as broad and inclusive, thereby recognizing personal and cultural diversity
Empowering children, their parents, and employees
Treating people with dignity, fairness, and compassion
Being sensitive to personal, social, economic and cultural diversity
Being inclusive, soliciting and recognizing contributions
Promoting a work culture of caring by:
- supporting quality of life and employee wellness
- providing opportunities for personal and professional growth and development
- maintaining a safe workplace
Doing what we say we are going to do
Taking responsibility for our own decisions and actions
Maintaining open, honest communication with staff, patients and all stakeholders
Being responsive to our funders, employees and other stakeholders
Evaluating and improving quality, safety, and effectiveness
Delivering evidence-informed services
Collaborating with families, health care providers, educators, and researchers in the provision of CASA services
Considering the ideas and concerns of families, clinicians, and colleagues in the decision making process
Seeking input and learning from one another
Collaborating across programs: one CASA many sites
Encouraging innovation, creativity and proactive planning in the delivery of our services
Being open to new ideas and approaches
Principles of Care
Children & Families First
CASA listens to the stories of children and families to know how to help them best.
Best Clinical Practice
CASA uses treatments that work to support children and families.
Partnerships & Collaboration
CASA works with the community to best help children and families.
For our families, and for our Staff – CASA helps keep families and staff safe so everyone feels supported.
Value Diversity and Inclusivity
CASA values and respects the lived experiences of our children, families and staff.
Cross-Cultural Understanding with a Strong Focus on Indigenous Ways
CASA values, and is committed to promoting diversity and inclusion, but acknowledge we have work to do. CASA has identified Cross-Cultural Understanding with a Strong Focus on Indigenous Ways as an operational priority for the 2020-2021 year. This work will include an openness to discuss and identify areas of need, and it will inform and enhance our cultural competency at CASA.