A Message from CASA Child, Adolescent and Family Mental Health on COVID-19

To our valued patients, families, community members and partners:

As you are aware, we find ourselves in an ever-evolving pandemic situation. We are actively responding to the many implications of COVID-19, and the health and safety of staff, physicians, patients and their families is our priority at CASA.


CASA leadership regularly discusses our COVID-19 emergency response to ensure we are acting in the best interest of staff, physicians, patients and their families, and the larger community. This group issues regular communication to all staff and physicians. We also have ongoing communication with our CASA families and the Edmonton Public School Board.


CASA House, our in-patient facility, remains open and is taking all appropriate precautionary measures. Program staff will be in regular phone contact with families enrolled in these programs; in-person support will be available as needed. The Parent-in-Residence program is also offering telephone support to parents. We will continue our on-call processes.


All clinic-based services will be moving to phone-based rather than in person appointments, wherever possible, in order to increase social distancing. Group treatment is currently on hold. All program managers are currently working with their staff to identify any high risk families who will need in-person support, including the logistics of how this can be safely facilitated.


As per Alberta Health and AHS, staff are required to monitor themselves for symptoms of COVID-19. If anyone exhibits any symptoms, we require them to stay home and self-isolate for 14 days. If staff or physicians come to work sick, we will send them home immediately.


Staff are also required to wear masks and eye protection at all times while on-site, and CASA will require all employees, volunteers and physicians to be fully vaccinated by November 15, 2021.


We will continue to take direction from the Government of Alberta and Alberta Health Services. Our concern is our children and their families in CASA programs, and we will do our best to ensure they have the resources and supports they require in this uncertain time.  

For questions regarding CASA's COVID-19 response, please contact:

Amanda LaFrance, Response Team Lead


Email: ALaFrance@casaservices.org